Welcome to our Frequently Asked Questions page! Here you’ll find quick answers to common questions about our app, AI recommendations, virtual try-on features, and account support. We’ve gathered the most helpful information to make your experience smoother and easier. If you don’t see the answer you’re looking for, feel free to reach out to us anytime at contactsolevision@outlook.com
1. What is SoleVision?
SoleVision is an AI-powered shoe shopping assistant that recommends styles based on your preferences, past purchases, and outfit photos. You can also use our AR feature to virtually try on shoes before buying.
2. How does the virtual try-on work?
Our augmented reality tool uses AI foot tracking to overlay 3D shoe models onto your feet in real time. This helps you see how each pair looks and fits—without visiting a store.
3. Do I need to upload photos for the AI to work?
No. You can still browse shoes and receive basic recommendations without photos. However, uploading outfit pictures helps the AI give more accurate and personalized suggestions.
4. Is my data safe?
Yes. We use secure, encrypted systems to protect your information. Your photos and preferences are only used to improve your shopping experience and are never shared with third parties.
5. How do I contact support?
If you need help or have any questions, you can reach us anytime at contactsolevision@outlook.com.